Terms of Service

1. Acceptance of Terms

By accessing or using Sudprep ("Service", "Platform", "we", "our"), you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, please do not use the Service.

These Terms form a legally binding agreement between you and Sudprep.

2. About the Service

Sudprep is an AI-powered educational platform designed to help students prepare for the Chemistry section of the NEET examination. The platform includes:

• AI doubt solving aligned with NCERT Chemistry
• MCQ practice with adaptive difficulty
• PDF Chat for uploaded study materials
• Mock tests and performance analytics
• Revision planning tools

We reserve the right to modify, suspend, or discontinue any feature at any time with or without notice.

3. AI-Generated Content Disclaimer

All responses on Sudprep are generated using artificial intelligence and are intended for educational guidance only.

AI-generated content:

• May contain errors or inaccuracies
• Should not be treated as guaranteed correct answers
• Is a supplementary learning aid, not a replacement for textbooks or teachers

Students are strongly advised to cross-verify all answers with NCERT textbooks and consult qualified teachers for clarification.

Sudprep is not responsible for academic performance, examination outcomes, or decisions made based on AI-generated responses.

4. User Accounts

To access the platform, you must create an account. You agree to:

• Provide accurate and complete information during registration
• Keep your login credentials confidential
• Take responsibility for all activity under your account
• Notify us immediately of any unauthorised use of your account

We reserve the right to suspend or terminate accounts that are shared, fraudulent, or in violation of these Terms.

5. Acceptable Use

You agree not to:

• Use the platform for any unlawful or unauthorised purpose
• Attempt to reverse-engineer, exploit, or interfere with the AI system
• Use bots, scrapers, or automated tools to access the platform
• Upload harmful, malicious, or illegal content
• Resell, redistribute, or commercially exploit AI-generated content without permission
• Share your account credentials with others

Violations may result in immediate account suspension or termination.

6. Usage Limits & Fair Use

Free-tier users are subject to daily and weekly usage limits to ensure fair access for all students. Current limits include:

• 15 doubt questions per day
• 15 MCQ practice questions per day
• 2 PDF uploads per week, with 10 questions per document

We reserve the right to modify these limits at any time. Premium plans with higher limits may be introduced in the future.

7. Uploaded Content

You retain ownership of any study materials or documents you upload. By uploading content, you grant Sudprep a limited, non-exclusive licence to process that content solely for the purpose of providing the Service to you.

You must not upload content that you do not have the right to share, or that infringes the intellectual property of others.

8. Intellectual Property

All platform content including design, branding, software, and interface elements are the intellectual property of Sudprep. You may not copy, reproduce, or use these without express written permission.

NCERT curriculum content referenced on the platform remains the property of NCERT/CBSE and is used solely for educational reference.

9. Payments & Refunds

Sudprep is currently free to use. If premium features are introduced:

• Fees will be clearly communicated before purchase
• Payments are non-refundable unless explicitly stated in a Refund Policy
• We reserve the right to change pricing with prior notice

10. Limitation of Liability

The Service is provided on an "as is" and "as available" basis. To the maximum extent permitted by applicable law:

• We make no warranties regarding accuracy, completeness, or fitness for any particular purpose
• We are not liable for any academic outcomes, exam results, or decisions made based on platform content
• Our total liability shall not exceed the amount paid by you in the preceding 3 months (if any)

11. Privacy

Your use of the Service is governed by our Privacy Policy. By using the Service, you consent to data collection and use as described therein.

12. Termination

We may suspend or terminate your account for:

• Violation of these Terms
• Fraudulent or abusive behaviour
• Repeated misuse of platform resources

You may delete your account at any time through your account settings.

13. Governing Law

These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in India.

14. Changes to Terms

We reserve the right to update these Terms at any time. Significant changes will be notified via email or in-app notice. Continued use of the Service after changes constitutes your acceptance of the updated Terms.

15. Contact

For questions about these Terms, contact us at support@sudprep.com